FREE NEXT DAY DELIVERY ON ALL UK ORDERS OVER £50

Delivery & Returns Policy

We deliver worldwide. 

UK next day delivery is valid on all orders over a specified value on the website. Next Day delivery is next working day delivery and excludes weekends and bank holidays. 

The rest of the world 

Delivery times and costs vary depending on destination, up to date information is available at check out. 

Return of goods. 

If you are not completely satisfied with your purchase, simply notify us of your intention to return the goods to us within 7 days of receipt and we will issue you a refund upon receipt of the item(s), subject to the terms and conditions detailed below and in our T&Cs of Supply. We reserve the right to change this Returns Policy at any time. 

Care of items. 

Please handle all items with care. Item(s) must be returned to us intact, unopened, undamaged and as soon as possible. We will be unable to accept the return of any item(s) where these instructions have not been followed. 

Exchanges. 

Exchanges can only be made for a different product and are not guaranteed. Your replacement item(s) will be sent to you on receipt of the original item(s) being returned. If an item has been reduced in price there will be no credit. 

To return your item(s) simply: 

  1. Email hello@inthekin.com to receive a returns form. 2. Package your items. You must include your receipt or proof of purchase and 

completed returns form. 3. Label your package using the address provided on our returns form, or your own label. 4. MAKE SURE ALL RETURNED ITEMS ARE UNOPENED (Any items which are returned 

opened, WILL NOT be refunded and will be disposed of for health and safety reasons). 

Please allow 28 days from the day the parcel is posted for your refund to be processed. 

INTHEKIN LTD t/a KIN Nutrition 

Company No. 09576821 

Please remember to obtain for a proof of posting certificate and keep it safe for your reference. Without this, we cannot refund any money if we do not receive your parcel. 

Please note that all items must be returned to us unused and sealed within the original packaging for a return to be processed. If you have any questions please contact our customer service team: hello@inthekin.com 

Return shipping. 

You will be responsible for paying the shipping costs for return of your item. Shipping costs are non-refundable. If you receive a refund, the original shipping cost that was paid will not be refunded. If we are paying for return of your goods for any reason, then those costs will also not be refunded. If you are shipping an item back to us, we recommend you retain all records of delivery, and consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item and cannot process refunds on items we do not receive. 

Refunds. 

We will issue a full refund for items purchased online that are returned according to our Returns Policy. Your refund will be credited to the original purchaser’s credit card within 28 working days from processing your return and will exclude shipping costs, which remain your responsibility. 

If the date on your payment or credit card has expired or for any reason the original card has been cancelled, please contact hello@inthekin.com so that we can update your payment type and ensure that your refund gets processed correctly. 

If a promotional discount was applied to your original order, the amount charged and eventually refunded if necessary will be adjusted to allow for the revised order value and appropriate discount level. 

INTHEKIN LTD t/a KIN Nutrition 

Company No. 09576821